1. Introduction

Welcome to HR HotelApp. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or mobile application.

2. Information We Collect

We may collect the following information:

Personal details (name, email, phone number)
Booking information (hotel, dates, room type)
Payment transaction details (payment ID, status)
Device and app usage data

3. Payment Information

All payments are processed securely through Razorpay. HotelApp does not store your card, UPI, or bank details. Razorpay handles your payment data as per RBI and PCI-DSS guidelines.

4. How We Use Your Information

We use your information to:

Process bookings and payments
Send booking confirmations and notifications
Provide customer support
Improve app performance and services
Comply with legal obligations

5. Sharing of Information

We do not sell your personal data. Information may be shared only with:

Hotels for booking confirmation
Payment gateway (Razorpay)
Government or legal authorities when required by law

6. Cookies & Tracking

We may use cookies or similar technologies to enhance user experience and analyze app usage.

7. Data Security

We implement reasonable security practices to protect your data. However, no online platform is 100% secure.

8. Data Retention

We retain personal data only as long as necessary for legal, operational, or business purposes.

9. User Rights

You may request to update or delete your personal information by contacting us.

10. Third-Party Links

Our app may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services indicates acceptance of the changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: hrhotelunit.patna@gmail.com
📞 Phone: +91-7992481351